Privacy Policy

This Privacy Policy explains how Orlan Hockey Inc handles information submitted through this website. The company operates from 1401 21ST STE R, SACRAMENTO, CA 95811, United States, and uses support@orlanhockeyinc.com for business communication. The website is designed for organizations reviewing ice sports training, event operations, athlete exchange, and program coordination services. It is not an online store, does not provide instant checkout, and does not request payment card data through public pages or contact forms.

Visitors may browse the website without creating an account. When a visitor uses the contact form, Orlan Hockey Inc may collect personal information such as name, email address, company name, phone number, subject, service interest, message content, consent confirmation, IP address, and basic browser information. When a visitor uses account registration, the website may collect email address, password hash, full name, company name, phone number, session identifiers, and account activity needed to display inquiry history. Passwords are stored as hashes, not as readable passwords.

The company uses this information to respond to service inquiry messages, understand partner needs, review whether a proposed engagement fits the company's service capacity, maintain account access, and keep a business record of contact history. Contact submissions are stored in MySQL before any SMTP email attempt is made, so the company can retain the inquiry even if mail delivery is delayed or fails. SMTP delivery status may also be recorded for operational review. Orlan Hockey Inc may use submitted details to discuss dates, venues, participant groups, training themes, event support, contract scope, and follow up questions.

Orlan Hockey Inc does not sell visitor information. Information may be shared only when needed to operate the website, deliver email, maintain hosting, respond to lawful requests, protect the company, or carry out a business discussion that the visitor initiated. Hosting providers, database systems, and mail services may process limited technical data as part of normal website operation. The company expects partners to avoid sending unnecessary confidential information through open message fields, including athlete medical records, private financial records, identity documents, or payment credentials unless a separate secure process has been agreed in writing.

The website uses server-managed session cookies for login and account access. These cookies help identify an authenticated session and support basic security controls. Visitors can disable cookies in their browser, but account features may not work correctly. The company may retain inquiry records, account records, session records, and mail status records for as long as reasonably needed for business communication, legal review, security, dispute prevention, operational reporting, and partner support. Records that are no longer needed may be deleted or anonymized according to practical business requirements.

Orlan Hockey Inc uses reasonable administrative and technical safeguards for database access, session handling, password hashing, and restricted backend files. No website can guarantee absolute security, so visitors should submit only information relevant to a business conversation. To request review, correction, or deletion of information connected to a website inquiry or account, contact support@orlanhockeyinc.com. The company may need to verify the request before acting on it and may retain limited records where required for legal, security, or legitimate business reasons.

When Orlan Hockey Inc updates this Privacy Policy, the revised version will be posted on this page with the current website content. Continued use of the website after an update means the visitor is reviewing the website under the revised policy. Partners that have an active contract or written service discussion may also receive privacy related clarification by email when the change affects active communication. Questions about data use, mail delivery, account access, or retained inquiry history should be sent before submitting information that the visitor considers sensitive.